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Case Study: The North London Hospice


The North London Hospice have been caring for people with life-limiting illness and specialist needs since 1984. They offer care support services to communities in three London Boroughs and have two main centers in Finchley and Winchmore Hill. As well as centers, there are 19 charity shops spread over Barnet, Enfield and Haringey. Prior to using Utility Aid, their meters were with different suppliers and they had several different contracts. This was a drain on precious resources: money and time. The hospice is not part of the NHS and relies on fundraising to continue, therefore, they look to reduce expenditure and increase funds as much as possible.


In order to broaden their impact they reached out to Utility Aid who provided:

Immediate benefits

  • Saved the hospice £3500 through the invoice validation service  


  • Aligned contracts for control and efficiency 


  • Made renewals simple

We have more time and reduced admin costs

Tom Durkin, Finance assistance


The North London Hospice now have longer term contracts, control and stability over their expenditure, "there is an on-going knowledge that best value is being achieved on prices and we don't have to do market testing ourselves, we have more time and reduced admin costs" said Tom Durkin from The North London Hospice.

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